You're on a roof. A lead calls. You miss it.
Rethvale texts them back in thirty seconds so they don't call the next guy. Then it follows up until they reply, and after the job it asks your happy customers for a Google review. One number. Nothing for you to remember.
Miss a call on purpose. Watch what happens.
This is the real message flow, running in your browser. No signup, no phone number, nothing sent anywhere.
- 1A customer calls while you're on a job. It rings out.
- 2Rethvale texts them back before they've put the phone down.
- 3They reply. You get pinged with a tap-to-call link.
- 4The automation stops the moment a human takes over.
Three things, running whether you remember them or not.
You keep your number. You keep your phone. Nothing to install, no app to check, no new software to learn.
Missed calls, answered
Your line rings your phone first. If you don't pick up, the caller gets a text within seconds asking what they need.
- Reply URGENT pages you straight away
- After hours gets its own message
- Their reply comes to you with tap to call
Every lead followed up
Web form leads get an instant text that asks one question: do you need someone today, or this week?
- You get the answer before you call
- Logged automatically, nothing to type
- Stops dead the moment they reply to you
Reviews without asking
When the crew marks a job done, the customer gets asked how it went. Happy ones get sent to Google.
- Rated 4 or 5, they get your review link
- Rated 3 or below, you get called first
- You hear about problems before the internet does
One price. No contract. Cancel whenever.
Plus a one time setup fee. The exact number depends on how many calls you take and whether you want reviews running too. We'll tell you on the call, not after.
Book a call- Your own registered business number
- Missed call text back, day and night
- Instant reply to every web lead
- Emergency escalation to your phone
- Google review requests after each job
- Bad reviews caught before they post
- A monthly report showing what it recovered
- Setup done for you, start to finish
We handle the carrier paperwork.
Any business number that sends texts has to be registered with the mobile carriers first. It's tedious, and it's the step most people give up on. We fill in the forms and submit them for you, then test the whole thing before you ever rely on it.
Fifteen minute call
We work out what you're missing now and what it's costing you.
We file your registration
Carriers have to approve any business number that sends texts. We handle the forms and submit them the day you sign.
You test it yourself
You call your own number, hang up, and watch the text land on your phone. Usually a few days after we file.
First recovered job
We text you the moment a real one comes back so you can see it working.
The ones we get asked every time.
Do I have to change my phone number?
No. You keep the number on your truck and your business cards. We set up a second line that forwards to your phone, so calls ring you exactly like now. The only difference is what happens when you don't answer.
What happens if the customer texts back?
Everything automated stops immediately and the conversation goes to you. The last thing we want is a robot talking over you to your own customer. Automated opening, human close.
Is this legal? I don't want to be spamming people.
Yes, and we do the compliance work for you. The number is registered with the carriers under A2P 10DLC rules, every message tells people how to opt out, and STOP is honoured instantly and permanently. We only text people who contacted you first.
Do I need to learn new software?
No. There's no app and no dashboard you have to check. Everything reaches you as a normal text message on the phone you already carry. Once a month we send a one page summary of what it brought in.
What if a customer is unhappy?
Then they never see the review link. Anyone who rates the job 3 or below gets an apology, and you get a text and an email with their number so you can call them the same day. Fixing it beats burying it.
How long before it is actually running?
Usually about a week. The variable is carrier approval: any business number that sends texts has to be registered with the mobile carriers, and that review normally takes a few days. We fill in the paperwork and submit it for you, which is the part most people find impossible. Everything on our side is ready the day you sign.
What happens after I get in touch?
You get an automatic text within about thirty seconds confirming it arrived, which is the same thing your customers would get. Then a real person calls you back to talk it through. Not a bot, and not a sales team.
How do you charge and can I leave?
Month to month, no contract, cancel any time. There is a one time setup fee that covers getting your number live, wiring the call forwarding, writing the messages around your business and walking your crew through it.
Find out what you're missing.
Tell us your trade and roughly how many calls you miss in a week. We'll do the arithmetic on the call and you can decide if the number is worth doing something about.
Your browser may be blocking it. You can open the form directly, or just call and we'll sort it out on the phone.
Open the form Call (423) 726-5786
Prefer to talk? Call (423) 726-5786
or email bryce@rethvale.com
Call it and hang up. You'll see exactly what your customers would see.